"For I helped the poor in their need and the orphans who had no one to help them.  I helped those who had lost hope, and they blessed me.  And I caused the widows hearts to sing for joy.  All I did was just and honest.  Righteousness covered me like a robe, and I wore justice like a turban.  I served as eyes for the blind and feet for the lame.  I was a father to the poor and made sure that even strangers had a fair trail.  I broke the jaws of godless oppressors and made them release their victims."

Job 29:12-17

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Our Services

Transitional Housing Program
Omega House
Hall Manor
Hope House

Our housing program addresses the physical, spiritual, emotional, and social issues faced by the women and children we serve.

  • We engage in case management and financial planning with each family in our program.
  • We partner with local mental health agencies and Christian counselors to address psychological needs.
  • We coordinate with a team of pro bono attorneys to handle legal issues.
  • We match each woman in our program with a volunteer Friend in Christ to help build a social network of support, encouragement, accountability, and friendship.
  • We align volunteer mentors with the women in our program to teach parenting and domestic skills.
  • We partner with local churches to ensure that our residents are engaged in a Christian community.
  • We help women and children meet educational goals by coordinating with state and local educational institutions
  • We provide tutoring by certified teachers who volunteer to work with the children in our program.
  • We offer our children weekly lessons in voice, guitar, and piano by a certified music teacher.
  • If any woman is unemployed when she enters our program, we provide job training through our Encore Shop Thrift Store.
  • We help each woman secure employment.

Emergency Assistance
The Encore Shop Thrift Store
708 Main Street

The Encore Shop thrift store provides a substantial amount of the operating capital required to administer the many programs offered by Operation Care.  The store is open to the public Monday through Saturday at the following times:

Encore Shop open:  Mon., Tues., Wed., Fri., & Sat. - 10-5 * Thur. - 10-6 * Sun. - Closed
Donations Accepted: Tues. through Fri. - 10-4 * Sat. - 10-2 or by appointment

We encourage donors and shoppers from every financial background to donate items for sale and to purchase items in the Encore Shop.  Help us turn donated merchandise into funds to help people in need.

The Encore Shop also administers Operation Care's Helps Program.  Through that program, we distribute the following items to qualifying individuals in crisis:  non-perishable food from the Operation Care food pantry, clothing, household furnishings, personal hygiene products, book bags and school supplies.

Operation Care offers free Bibles and a community Bible study every Friday morning at 9 a.m. in the Encore Shop Community Room.  We welcome you to join us in learning more about God from His Word.

If you would like to volunteer in the Encore Shop, please call us at 502-633-1965.

Mercy Medical Clinic
615 Washington Street

Mercy Medical is a Christ-centered, state- licensed medical/dental clinic.  We are a member of both the National Association of Free and Charitable Clinics and the Kentucky Free Clinic Association.  We are staffed by volunteer medical and dental providers, nurses, ancillary medical staff, pastoral caregivers, interpreters, and office professionals.

The mission of Mercy Medical Clinic is to provide compassionate medical and dental care to uninsured and  financially disadvantaged people, and we accept qualified patients as space becomes available.  The average wait time for an initial appointment is less than one week.

Mercy Medical serves patients from Shelby (our primary focus), Jefferson, Henry, and Spencer counties.  Individuals must show lack of health insurance and financial need to qualify for treatment, and proof of income is required.  Each patient is asked to pay a $10 co-pay when seeing a provider.  We are able to deliver laboratory services at a greatly reduced cost to patients.  Our goal is to nourish both body an spirit, so each patient may regain or maintain health.

Patients are seen by appointment only.  The clinic is open 4 days each week (Mon-Thurs 9:00 a.m. until 4:30 p.m.) and the 2nd and 3rd Saturday mornings of each month (9:00 a.m. until 12:00 p.m.).  In 2015, Mercy Medical experienced 5,199 patient encounters.

If you meet the requirements explained above and would like to become a patient at Mercy Medical, please click here to download the New Patient Application.  Español:  Solicitud para pacientes nuevos, haga clic aquí.

If you would like to volunteer at Mercy Medical, Please Click Here and fill out the Volunteer Application, fax it to 502-647-4615, or mail it to MMC, 615 Washington Street, Shelbyville, KY  40065.

At Operation Care, we provide services to families in crisis through each of our programs regardless of race, religion, gender, or national origin.

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Operation Care, Inc., 708 Main St., Shelbyville, KY  40065
(502) 633-1965
©Operation Care Kentucky, 2020